Privacy Policy.
On this page
01 What we collect
We collect the minimum data needed to operate as a marketing services studio. There are three categories:
Information you give us directly
- Name, email, phone number, company name. when you fill out the contact form or book a call
- Industry, monthly ad spend. when you tell us, so we can scope the work properly
- Message content. whatever you choose to write to us
Information collected automatically
- IP address, browser type, device type. collected via standard server logs
- Pages visited, time on page, referral source. via privacy-friendly analytics
- Cookie identifier. for repeat visits (see section 5)
Information from your marketing accounts (clients only)
- Read-only access to Meta Ads, Google Ads, Klaviyo, Google Analytics. for clients who engage us
- We do not modify billing or payment information
- Access is revoked within 30 days of contract end
02 Why we collect it
We use your data for exactly three purposes:
- To respond to your enquiry. If you fill the contact form, we use your email and message to reply.
- To deliver services you've engaged us for. If you become a client, we use your account access to do the work.
- To improve the website. Aggregate, anonymised analytics help us understand which pages work and which don't.
We do not:
- Sell your data to third parties. Ever.
- Use your data to train AI models.
- Send marketing emails unless you've explicitly opted in.
03 How long we keep it
Retention periods are:
- Contact form enquiries: 24 months from last contact, then deleted
- Client account access: Revoked within 30 days of contract end; logged activity retained for 7 years for tax/audit purposes
- Website analytics: 26 months rolling, then aggregated and the raw data deleted
- Email correspondence: Retained as long as you remain on our email list; deleted on request
04 Who we share it with
We share data with the minimum number of processors needed to operate:
- Hosting: GitHub Pages (this website)
- Email: Our email provider, to deliver replies to your enquiry
- Calendly / booking tool: If you book a call directly
- Analytics: A privacy-friendly analytics provider (no Google Analytics)
We do not share data with advertising networks, data brokers, or any third party for marketing purposes.
05 Cookies & tracking
This website uses the following cookies:
- Theme preference: Stores whether you've chosen dark or light mode
- Session storage: Whether you've seen the opening animation this session
- Analytics cookie: An anonymous identifier to count unique visitors
We do not use advertising cookies, retargeting pixels, or cross-site tracking. You can clear cookies at any time via your browser settings.
06 Your rights
Depending on your jurisdiction (GDPR, CCPA, or other), you have rights over your personal data:
- Access: Request a copy of the data we hold about you
- Correction: Ask us to fix inaccurate data
- Deletion: Request that we delete your data (subject to legal retention requirements)
- Opt-out: Unsubscribe from any email list at any time
- Data portability: Request your data in a machine-readable format
To exercise any of these rights, email privacy@primenestdigitals.online. We respond inside 30 days.
07 Third-party tools
This website may link to or integrate with:
- Behance. for portfolio verification
- Calendly. for booking calls
- WhatsApp. for direct messaging
- LinkedIn, Instagram. for founder social profiles
Each of these has its own privacy policy. We encourage you to read them.
08 Contact us
For any privacy questions or requests:
- Email: privacy@primenestdigitals.online
- General enquiries: hello@primenestdigitals.online
We will respond inside 30 days, weekdays.